Order Processing
Products are assembled to order and are packed on a daily basis (Monday through Friday). Most orders placed before 10:00 Noon EST will ship the same business day unless otherwise noted. No orders will be processed on weekends or the following holidays:
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving
- Christmas
In the case of a holiday, orders will ship next business day.
COVID-19 Shipping Notice
Due to limiting employee exposure our normal order processing may be affected. Learn more here.
Shipping Restrictions
Voltaic Systems does not offer USPS options for any shipment containing a lithium battery. This restriction also applies to military post offices.
Battery Air Shipment Restriction: Air shipments of 6 or more lithium batteries are restricted from online ordering. For assistance with a battery shipment, please contact sales@voltaicsystems.com
For information on personal air travel and lithium battery policy by airline, click here.
Shipping Methods & Estimated Transit Times
Please Note: UPS service does not include Saturday delivery. All transit estimates are based on business days. Transit times below are subject to weather and service delays by the individual courier.
Shipments within the continental U.S.
| Region | USPS First Class Mail | USPS Priority Mail | UPS Ground |
|---|---|---|---|
| East Coast | Temporarily Unavailable | Temporarily Unavailable | 1-3 Business Days |
| South/MidWest | Temporarily Unavailable | Temporarily Unavailable | 3-4 Business Days |
| West Coast | Temporarily Unavailable | Temporarily Unavailable | 4-6 Business Days |
UPS Express services, including UPS Next Day Air, are available for all US shipments.
Shipments to Alaska and Hawaii
| Region | USPS First Class Mail | USPS Priority Mail | UPS 3 Day Select | UPS 2nd Day Air | UPS Next Day Air |
|---|---|---|---|---|---|
| Alaska/Hawaii | Temporarily Unavailable | Temporarily Unavailable | 3 Business Days | 2 Business Days | 1 Business Days |
All shipments to Alaska or Hawaii that contain a battery must ship UPS Air Services.
Shipments to Canada and Mexico
| Region | USPS First Class International* | USPS Priority Mail International* | UPS Standard | UPS Expedited | UPS Saver |
|---|---|---|---|---|---|
| Canada | Temporarily Unavailable | Temporarily Unavailable | 3-6 Business Days | 2-3 Business Days | 1-2 Business Days |
| Mexico | Temporarily Unavailable | Temporarily Unavailable | 7-10 Business Days | 3-4 Business Days | 2-3 Business Days |
*Shipments containing lithium batteries may not ship via USPS.
International Shipments
| Region | USPS First Class International* | USPS Priority Mail International* | UPS Expedited | UPS Saver |
|---|---|---|---|---|
| Europe | Temporarily Unavailable | Temporarily Unavailable | 3-4 Business Days | 2-3 Business Days |
| Australia | Temporarily Unavailable | Temporarily Unavailable | 5-7 Business Days | 3-5 Business Days |
*Shipments containing lithium batteries may not ship via USPS.
For additional information, please visit our Support Guide or contact our team directly at info@voltaicsystems.com